Terms of Service
Texan Roots Landscaping, LLC
Last Updated: February 12, 2026
These Terms of Service (“Agreement”) govern all residential services provided by Texan Roots Landscaping, LLC (“Company”) to the client (“Client”). By approving a quote, signing electronically or in writing, and engaging the Company’s services, the Client agrees to be bound by the terms set forth below.
If the Client has any questions regarding this Agreement, they are encouraged to seek clarification prior to approval.
1. QUOTE VALIDITY AND ACCEPTANCE
All quotes issued by Texan Roots Landscaping, LLC are valid for thirty (30) days from the date of issuance unless otherwise stated in writing. Prices may be adjusted after this period due to material costs, labor changes, or market conditions.
A quote becomes contractually binding upon electronic or written approval by the Client. No services will be scheduled until a quote has been approved and any required deposit has been received.
2. ACCEPTED PAYMENT METHODS
Texan Roots Landscaping, LLC accepts the following payment methods for all services rendered:
Credit or debit card
ACH bank transfer
Physical checks are no longer accepted. Cash payments are limited to optional service tips only; the Company cannot accept cash for invoices, balances, or services rendered.
All service payments must be submitted through our official payment processing system (JOBBER CRM) to ensure secure and accurate records. Jobber CRM uses industry-standard security measures. Please refer to Jobber’s privacy policy for more details.
3. RECURRING MAINTENANCE SERVICES
3.1 DEFINITION OF RECURRING MAINTENANCE
For purposes of this Agreement, “Recurring Maintenance Services” are defined as maintenance-level services provided on an ongoing basis. Recurring Maintenance Services are performed according to a cadence specified in the quote, which may include weekly, biweekly, monthly, or quarterly visits. Typical Recurring Maintenance Services may include, but are not limited to, lawn maintenance/mowing, edging, line trimming, blowing, leaf management (including winter maintenance), bed maintenance, weed control, fertilization programs, and other similar landscape maintenance tasks. Recurring Maintenance Services are designed to provide continuous, year-round property care.
3.2 RECURRING MAINTENANCE TERM OF AGREEMENT
Recurring Maintenance Services are provided under a fixed twelve (12) month term, defined as 365 consecutive calendar days, beginning on the date of signature or the designated Contract Start Date, whichever occurs later (the “Term”).
By approving recurring services, the Client agrees to retain Texan Roots Landscaping, LLC for full-year property maintenance services. This Agreement remains in effect for the entirety of the Term and shall continue until all outstanding balances are paid in full.
The Term shall not automatically terminate due to seasonal changes, fluctuations in lawn growth, temporary pauses caused by weather, or temporary service adjustments.
3.3 RECURRING MAINTENANCE SCOPE
Recurring services are structured as a twelve (12) month, year-round professional landscape maintenance program. While the approved quote may reference an estimated number of service visits (e.g., 42–46 annual visits), the Client acknowledges that they are engaging the Company for continuous property maintenance rather than a fixed number of mowing-only services.
Service frequency (weekly, biweekly, monthly, or as specified in the approved quote) shall remain consistent throughout the Term. During periods of active turf growth, visits will primarily focus on mowing, edging, trimming, and blowing. During periods of reduced turf growth or dormancy, the Company shall utilize the allotted visit time to perform other necessary maintenance services to preserve the overall health, safety, and appearance of the property. Such services may include leaf management, bed maintenance, shrub pruning, seasonal cleanup, and related landscape care.
The recurring service rate remains consistent throughout the Term and shall not be reduced due to seasonal shifts in task focus. The Company retains discretion to determine how allotted service time is allocated during each visit in order to maintain the property to professional standards.
If the Client requests services or conditions arise that materially exceed the normal scope or allotted visit time contemplated under the recurring maintenance program, such additional work shall be treated as a Project or Installation and billed separately in accordance with this Agreement.
3.4 RECURRING MAINTENANCE PROPERTY CONDITION; OVERGROWTH; OBSTRUCTIONS
Recurring maintenance pricing is based on the condition of the property at the time services are quoted and assumes that the lawn and landscape areas are maintained on the service schedule professionally advised by the Company and specified within the quote.
If a property becomes overgrown due to delayed scheduling, skipped services, weather-related growth surges, lack of irrigation control, or any other condition resulting in excessive height or density of turf or vegetation, the Company reserves the right to assess an additional fee to account for the increased labor, equipment strain, and time required to restore the property to maintainable condition.
Additionally, recurring service pricing assumes that service areas are reasonably clear of excessive trash, debris, toys, furniture, construction materials, pet waste, or other obstacles. If the property repeatedly contains items that must be removed, relocated, or worked around in order to complete scheduled services, the Company reserves the right to assess an additional fee or adjust the recurring service rate to reflect the additional time and labor required.
The Company will make reasonable efforts to notify the Client of any such rate adjustment prior to its application. Notification may be provided via phone, in-person discussion, text message, or email. The Client’s verbal or written acknowledgment of the adjustment shall constitute acceptance of the revised rate, and this Agreement shall remain valid and enforceable in all other respects.
3.5 RECURRING MAINTENANCE BILLING AND AUTOPAY AUTHORIZATION
All recurring services require automatic payment processing. By submitting payment information, the Client authorizes Texan Roots Landscaping, LLC to charge the payment method(s) on file for all services rendered in accordance with this Agreement.
The primary payment method will be charged following each completed service unless otherwise specified in the approved quote. If the primary method fails, the Company is authorized to attempt collection using any secondary payment method on file.
The Client agrees to maintain a valid payment method on file for the duration of service. Receipts will be issued automatically following each charge, and invoices may be accessed through the client portal (https://clienthub.getjobber.com/client_hubs/3f35f5bc-2069-4180-8010-479076b6e2d6/login/new?source=share_login).
Payment authorization remains in effect until services are formally discontinued and all balances are paid in full.
3.6 RECURRING MAINTENANCE LATE FEES AND NON-PAYMENT
Balances that remain unpaid are subject to a late fee of thirty dollars ($30) at thirty (30) days past due, an additional thirty dollars ($30) at sixty (60) days past due, and an additional thirty dollars ($30) at ninety (90) days past due.
Services may be paused for non-payment. Continued non-payment may result in service cancellation and collection action in accordance with applicable Texas law.
The Client’s payment obligations survive termination or suspension of services.
3.7 RECURRING MAINTENANCE NEW CLIENT INITIAL COMMITMENT PERIOD
Clients engaging mowing or recurring maintenance services for the first time are subject to an initial minimum commitment of four (4) consecutive scheduled services (the “Initial Commitment Period”). One-time maintenance services are not offered.
A deposit equal to the first scheduled service is required prior to commencement of services.
If the Client elects to cancel services before completion of the Initial Commitment Period, a cancellation fee equal to the total cost of the first scheduled service will be assessed in addition to payment for any services already performed. This fee is intended to account for route planning, labor allocation, and onboarding costs.
Upon completion of the Initial Commitment Period, the Client’s services shall continue under the remaining terms of the twelve (12) month Term described in Term of Agreement Section 3.2.
3.8 RECURRING MAINTENANCE EARLY DISCONTINUATION AFTER INITIAL COMMITMENT PERIOD
After the Initial Commitment Period has been satisfied, the Client may cancel recurring services at any time prior to the expiration of the twelve (12) month Term by providing written notice to the Company. All provisions of this Agreement remain in effect, and the Client remains responsible for payment of all services rendered through the effective date of discontinuation, as well as any outstanding balances. No additional early termination penalty shall apply beyond payment for services already rendered and outstanding balances due. No refunds will be issued for services that have already been performed.
For purposes of this Agreement, ‘written notice’ includes email sent to support@texanrootslandscaping.com.
4. PROJECTS AND INSTALLATIONS
4.1 DEFINITION OF PROJECTS AND INSTALLATIONS
For purposes of this Agreement, “Projects and Installations” are defined as services performed on a one-time or non-recurring basis, including both larger-scale projects and smaller maintenance-level services that are not part of a recurring schedule. “Large Projects” are defined as any Project or Installation with a total contract value of $50,000 or greater. Examples of Projects and Installations may include, but are not limited to, hardscape or sod installations, drainage improvements, garden redesigns, shrub or tree trimming, flower or plant installation, or other property enhancements agreed to by the Client for a single occurrence. Projects and Installations are initiated to improve, enhance, or restore specific areas of the property in accordance with the approved scope.
4.2 PROJECTS AND INSTALLATIONS TERM AND SCHEDULING
Project and installation agreements begin upon quote approval and receipt of any required deposit. A proposed timeline will be provided after deposit receipt. All dates are estimates only and may be adjusted due to weather, materials, labor, site conditions, or other circumstances beyond the Company’s control.
Projects will not be placed into the active scheduling queue until the required deposit has been received.
4.3 PROJECTS AND INSTALLATIONS DEPOSITS, BILLING, AND AUTO-PAY AUTHORIZATION
A deposit may be required to secure scheduling for any project or installation. Deposits are applied toward the total project cost and are non-refundable.
By submitting payment information, the Client expressly authorizes Texan Roots Landscaping, LLC to charge any payment method on file for all services rendered under this Agreement.
Unless otherwise specified, the primary payment method on file will be charged for the remaining balance upon completion of the project. If the primary method fails, the Company is authorized to attempt collection using any secondary payment method on file.
The Client agrees to maintain a valid payment method on file for the duration of the project. Receipts will be issued automatically following each charge, and invoices may be accessed at any time through the client portal (https://clienthub.getjobber.com/client_hubs/3f35f5bc-2069-4180-8010-479076b6e2d6/login/new?source=share_login).
Payment authorization remains in effect until the project and all services specified in the approved quote are formally completed or discontinued, and all outstanding balances are paid in full.
4.4 PROJECTS AND INSTALLATIONS LATE FEES AND NON-PAYMENT
Outstanding project balances are subject to a ten percent (10%) late fee at thirty (30) days past due, with additional ten percent (10%) increments at sixty (60), ninety (90), one hundred and twenty (120), and one hundred and fifty (150) days past due.
Failure to remit payment may result in suspension of services, withholding of warranties, or further collection action.
4.5 PROJECTS AND INSTALLATIONS CANCELLATION
A project shall be considered canceled if the Client provides written notice, requests indefinite postponement, fails to provide necessary approvals or access, fails to remit required payments, or materially interferes with project execution. For purposes of this Agreement, ‘written notice’ includes email sent to support@texanrootslandscaping.com.
If cancellation occurs after the deposit has been paid, the deposit shall be forfeited. All materials purchased, ordered, fabricated, or scheduled for delivery are non-refundable. The Company may remove uninstalled materials from the project site at its discretion.
A cancellation fee equal to seven and one-half percent (7.5%) of the total project value, not to exceed $7,500, will be assessed.
Upon receipt of cancellation notice, the cancellation fee, together with any outstanding balance for work already completed, will be immediately billed and automatically charged to the payment method on file as described in Section 4.3.
The Client agrees that such automatic billing constitutes full payment for the cancellation fee and any completed work, and that this Agreement remains valid and enforceable in all other respects.
Cancellation may affect warranty coverage as described in Section 11.
5. ACCESS TO PROPERTY
The Client is responsible for providing safe and unobstructed access to all areas required for service. Gates must be unlocked, pets secured, and obstacles removed before scheduled visits. The Company is not responsible for damage to personal property, toys, hoses, décor, lighting, or other movable items left within service areas. The Client assumes responsibility for removing or securing such items prior to scheduled service.
The client may provide a gate key or access code to the crew leader. Any entry keys or access codes provided to the Company or crew leader will be handled with care and returned promptly to the Client or designated point of contact upon discontinuation of service or completion of the project.
If access is restricted, affected areas may be skipped without fee reduction. The Company may attempt to reschedule services for areas that were skipped due to restricted access, but rescheduling is not guaranteed. Failure to provide access does not relieve the Client of payment obligations for scheduled services.
6. UNDERGROUND UTILITIES AND PRIVATE INSTALLATIONS
The Client is solely responsible for identifying and clearly marking all private underground utilities, irrigation systems, drainage lines, invisible fencing, wiring, or other buried installations not located by public utility marking services.
Texan Roots Landscaping, LLC is not liable for damage to unmarked or improperly marked systems.
7. INSURANCE
Texan Roots Landscaping, LLC maintains general liability and workers’ compensation insurance in accordance with Texas state requirements. In the event of any incident giving rise to an insurance claim, the Company agrees to adhere to all instructions, guidelines, and procedures provided by the assigned insurance carrier or claims adjuster. Maintenance of insurance coverage does not alter or expand the Company’s obligations under this Agreement and does not make the Company responsible for damages arising from pre-existing conditions, client negligence, or circumstances outside the Company’s control. Proof of insurance will be provided upon request.
8. SAFETY AND RIGHT TO REFUSE
The Company reserves the right to refuse or discontinue services if conditions at the property are deemed unsafe, hazardous, or pose unreasonable risk to personnel or equipment. In such cases, the Client remains responsible for payment of all completed services prior to discontinuation.
9. CHANGE ORDERS AND ADDITIONAL WORK
Services are limited to those expressly stated in the approved quote. Any additional work requested by the Client or made necessary due to site conditions shall constitute a change in scope and may result in additional charges.
Approval of additional work may be provided verbally (including in-person or by telephone) or in writing (including email, text message, or other). The Client’s authorization to proceed, whether verbal or written, shall constitute binding approval of the additional work and associated charges. The Company is entitled to rely on such authorization and may invoice accordingly without requiring execution of a revised quote.
Any approved change in scope shall automatically become part of this Agreement and shall be governed by all terms and conditions contained herein. The total contract price and term may be adjusted to reflect approved additional work, and such adjustment shall not invalidate or otherwise affect the enforceability of this Agreement. The Client agrees that payment shall be due for all authorized additional work, regardless of whether the resulting invoice exceeds the amount of the original approved quote.
If additional work is performed at the Client’s request or with the Client’s authorization, the Client agrees to pay for such work at the agreed price or, if no price is expressly stated, at the Company’s standard rates.
10. TAXES
The Client is responsible for all applicable state and local taxes in the State of Texas unless a valid exemption certificate is provided.
11. WARRANTIES
All warranties provided under this Agreement apply only as expressly stated for specific services and are limited in duration as specified below. Unless explicitly stated, warranties do not cover damage or failure caused by improper care or watering, neglect, weather extremes, acts of God, wildlife, pets, vandalism, theft, soil conditions, irrigation failures, or third-party interference.
Warranty coverage is contingent upon the Client maintaining account balances in good standing. Any past-due balances may result in suspension or voiding of warranty coverage until the account is brought current.
Any warranties provided for services or installations under this Agreement shall be void if the Client cancels a project or installation prior to completion. Cancellation, whether initiated by the Client or resulting from the Client’s failure to provide required approvals, access, or payments, releases the Company from all warranty obligations for any incomplete or affected portions of the project. Work fully completed and paid for prior to cancellation shall remain the property of the Client; however, no warranty shall apply to conditions or failures resulting from the project’s incomplete status or interruption.
11.1 IRRIGATION WARRANTY
Warranty: One year on labor and materials for defects caused by faulty installation or defective parts.
Materials are guaranteed as specified; head or zone quantities may vary due to field conditions.
11.2 SOD AND SOFTSCAPE (PLANTS, TREES, SHRUBS) WARRANTY
Warranty: 30 days from the date of installation, covering replacement for defective plants or damage resulting from faulty installation.
Sod and softscape types and planting location decisions made against the Company’s professional advice may void coverage for related damage.
11.3 TURF SEED WARRANTY
Warranty: Seed is guaranteed to germinate and establish if the area is prepared per advice by the Company, adequate watering/maintenance is provided, and irrigation is maintained.
Some bare spots may remain, requiring overseeding or additional maintenance.
11.4 FERTILIZATION AND WEED CONTROL WARRANTY
Warranty: Products are applied in proper ratios to promote healthy lawn growth and target the removal of pests and weeds in treated areas. Complete elimination is not guaranteed.
Pre-emergent treatment prevents germination of kyllinga, dallisgrass, and select broadleaf weeds.
Post-emergent treatment targets and controls broadleaf weeds that have already emerged.
Effectiveness may vary due to environmental and maintenance factors. The Company is not liable for claims related to the perceived effectiveness of fertilization treatments.
12. PRE-EXISTING CONDITIONS
The Company is not responsible for pre-existing site conditions, including but not limited to improper grading, drainage deficiencies, soil instability, pest infestation, or failing irrigation systems. If such conditions are identified, the Company may recommend corrective work necessary to achieve the intended results. Any corrective work shall be treated as additional services and billed separately unless expressly included in the approved scope of work. If the Client declines recommended corrective measures, the Company shall not be responsible for performance issues, damage, or gaps in results arising from those conditions.
13. LIMITATION OF LIABILITY
To the fullest extent permitted under Texas law, the Company’s total liability for any claim arising out of services provided shall not exceed the amount paid by the Client for the specific service giving rise to the claim.
Under no circumstances shall Texan Roots Landscaping, LLC be liable for indirect, incidental, consequential, special, or punitive damages.
14. FORCE MAJEURE
The Company shall not be liable for delays or failure to perform due to events beyond its reasonable control, including severe weather, supply shortages, governmental actions, or acts of God.
15. RIGHT TO SUBCONTRACT
The Company reserves the right to subcontract portions of work to qualified third parties while maintaining overall responsibility for project coordination.
16. SEVERABILITY AND WAIVER
If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Any such provision shall be modified only to the extent necessary to make it enforceable while preserving the parties’ original intent.
No failure or delay by Texan Roots Landscaping, LLC in enforcing any right or provision of this Agreement shall constitute a waiver of that right or provision. Any waiver must be in writing and signed by the Company. A waiver on one occasion shall not constitute a waiver of the same or any other provision in the future.
17. ENTIRE AGREEMENT
This Agreement, together with any approved quotes and authorized change orders, constitutes the entire agreement between the parties and supersedes all prior discussions, representations, proposals, or agreements, whether oral or written, relating to the services described herein. No amendment or modification to this Agreement shall be binding unless authorized in accordance with the Change Orders section 9 of this Agreement.
18. GOVERNING LAW, VENUE, AND LEGAL COSTS
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas. Any legal action arising under this Agreement shall be brought exclusively in the state courts located in Dallas County, Texas.
18.1 ATTORNEYS’ FEES AND COSTS
Notwithstanding the limitation of liability set forth in Section 13, the prevailing party in any arbitration or legal proceeding shall be entitled to recover reasonable attorneys’ fees, arbitration fees, and other costs incurred in connection with enforcing or defending their rights under this Agreement. This recovery is limited to legal fees and costs and does not increase or modify the limitation of liability on damages described in Section 13.
18.2 LARGE RESIDENTIAL PROJECTS AND INSTALLATIONS: DISPUTE RESOLUTION
For Large Projects with a total contract value of $50,000 or greater, any dispute arising from such project may, at the Company’s sole discretion, be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Construction Industry Arbitration Rules. The arbitrator’s decision shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction. All other provisions of this Agreement, including payment obligations, deposits, and approved change orders, shall remain in full force and effect during any dispute resolution process.
19. PHOTOGRAPHIC RIGHTS
The Company reserves the right to photograph and publish work performed on the Client's property. Photographs will be used only for marketing and portfolio purposes and will not include personal or sensitive property features without explicit permission. If the Client does not wish for their property to be photographed, written notice must be provided prior to service.
20. CLIENT ACKNOWLEDGEMENT, AUTHORITY, AND EXECUTION
By signing or electronically approving an official quote, the Client represents and warrants that they have read, understand, and agree to all provisions of this Agreement. The Client further represents that they are at least eighteen (18) years of age and are either the legal owner of the property where services are to be performed or are an authorized agent of the property with full authority to enter into this Agreement on the owner’s behalf.
The Client represents that all information provided to Texan Roots Landscaping, LLC, including but not limited to the Client’s legal name, service address, billing address, phone number, email address, and payment information, is true, accurate, and complete at time of signature. The Client agrees to promptly notify the Company in writing of any changes to contact information, billing details, ownership status, or payment method. The Company shall not be responsible for missed communications, service interruptions, processing errors, or billing issues resulting from inaccurate, incomplete, or outdated information provided by the Client.
The Client acknowledges and agrees that electronic approval constitutes a legally binding signature and that invoices, receipts, service notifications, change orders, and other communications related to this Agreement may be delivered electronically.
No countersignature by Texan Roots Landscaping, LLC is required for enforceability. This Agreement shall be deemed fully executed and effective upon the Client’s signature or electronic approval.
Texan Roots Landscaping, LLC
469.461.7202
support@texanrootslandscaping.com
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